10 Day Guarantee
Our goal at SimplyShop.in is to provide you with the highest quality products and services at the best possible prices and we want you to be 100% satisfied with your purchase! If, within 10 days of the original order, you're not satisfied with your purchase we will happily exchange the item for another one of your choice to the same value, provided it is returned in original saleable condition.
Change of Mind
If after receiving a product you decide it is not suitable or another family member has purchased the same product then you are welcome to send it back to us for exchange or for a full-refund or credit to your customer account. Please make sure that the product is in original condition and well packaged to avoid damage in transit. You can return the item through a third-party courier service. Return fees are borne by the Seller.
Faulty or Defective Products
We take every step to ensure that highest quality products are available through our site but recognize that sometimes a product you have purchased may not work as expected. In the first instance we recommend that you to reach to us as we can hopefully offer immediate advice to resolve the problem. If we cannot easily resolve the problem then we will provide instructions for return of the item back to us.
You can cancel your order online before the product has been shipped. Your entire order amount will be refunded.
In case the item you have ordered has been shipped but has not yet been delivered to you, you may still cancel the order online. Your refund will be processed once we receive the originally ordered item back from the courier.
Unfortunately, an order cannot be cancelled once the item has been delivered to you.